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Frequently Asked Questions

All your auto detailing questions, answered by your favorite local detailers! Can’t find your answer? Contact our team today.

Auto-Detailing FAQs

Where are you located?

We are mobile, meaning we come to you! We are by appointment only, so give us a call or request appointment through our website!

What are your hours?

We are open from 8AM-5PM Monday-Saturday and 9AM-4PM on Sunday. We are by appointment only, so contact us to get scheduled for your next visit!

What products do you typically use?

Our company is constantly staying updated within the industry to assure our customers the best possible products are always in use! Some of our favorite brands include Adam’s Polishes & Action Products, although our team consistently tests new products!

How often should I get my car detailed?

This will depend on your lifestyle, budget, driving frequency, care for your vehicle, etc. Although many factors play a role in how often you should get your vehicle detailed, we recommend to wash the exterior at least once a month with a pain sealant being applied every 1-6 years (depending on sealant type). For the interior of your vehicle, we recommend basic maintenance every 1-3 months. Maintenance Plans are a great option for anyone! Sign-Up Today!

What is the difference between detailing and car washing?

Machine car washes and other methods alike are often significantly less thorough, use harsher chemicals on your vehicle and can lead to scratches and swirls on your vehicle’s paint. Our expert team hand washes each vehicle, taking our time and following our advanced processes to ensure your vehicle is safe from damage while getting the highest-quality level of shine!

Can you remove scratches from my car?

Our team is highly trained in removing scratches, swirls, water spots, etc. from your vehicle! Visit our Paint-Correction page to learn more!

Can you remove pet hair from my car?

While removing pet hair can be a timely task, we all love traveling with our furry friends! We guarantee quality to the fullest extent, even with pet hair, so book today!

Do you offer mobile detailing services?

We are mobile! Our van is equipped with everything we need to transform your vehicle!

Do you offer any discounts or promotions?

Auto-Glow deals and promotions can be found on our social media! Like & follow our pages to stay updated on our latest offers!

What payment methods do you accept?

We accept, cash, card, Apple Pay, check, Venmo or an invoice option!

What is your cancellation policy?

We highly appreciate when customers cancel their appointments within 48 hours of the booked date. This allows us to fill our schedule with other customers.

How should I prepare my car before the detailing appointment?

Our team greatly appreciates the vehicle being cleared out with all objects and trash (including center console, glovebox, trunk, etc.) This allows our team to get started much quicker, increasing efficiency!

How long does a detail take?

This depends completely on size, condition, and service(s) being completed. Full service details often average about 4-6 hours, while services like paint-correction and clear-bra applications can take up to 3 days. For a better time-estimate, feel free to reach out to our team!

Can't find what you're looking for?

Reach out to our team today!